Adverting Complaints Authority COMPLAINT NUMBER 23/033
ADVERTISER Toyota New Zealand
ADVERTISEMENT Toyota New Zealand Television DATE OF MEETING 20 February 2023 OUTCOME No Grounds to Proceed Advertisement:
The television advertisement for Toyota is promoting the Lexus RZ car. The voiceover says "The driver wanted to feel the road, to respect the planet …". The Lexus RZ is described as "all electric".
Complaint: This ad says the Lexus R2 is fully electric and allows you to care for the planet.
It is completely false that electric propulsion cars are fully electric in New Zealand if they are powered off of the national grid as 20% of our power is generated by coal.
This is not only false it is dangerously so as people who drive them can be self-righteously deluded they are saving the planet when they are destroying it as much as conventional car users, perhaps more.
This is not the fault of the car manufacturer, it is a failure of government policy that our national grid is not fully based on renewables, adding more electric cars to the road will probably mean far more coal will be need to be burned with the current grid.
I have heard of someone in New Zealand who powers his electric car with his own solar panels, this is much better but still can’t be called fully electric as petroleum is still used in the mining, manufacturing and transportation of solar.
This applies equally to many other ads for "electric cars" of other companies of course but I understand I can only complain about a specific ad.
The Chair noted the Complainant was concerned the advertisement was misleading because it describes electric propulsion cars as fully electric and good for the planet without taking into account the source of the electricity. The Chair said the term “all electric”, in this context, means the car is “powered purely by battery” 1 , without using any fuel. She noted this term is generally applied to such vehicles regardless of the source of the electricity used to power the car.
The Chair said consumers interested in electric cars would be aware the claim related to the battery power source and many consumers choose electrified cars because they produce fewer exhaust emissions than petrol or diesel cars.
The Chair said the advertisement was not likely to mislead or confuse consumers and did not meet the threshold to breach Principle 2, Rule 2(b) or Rule 2(h) of the Advertising Standards Code. The Chair ruled there were no grounds for the complaint to proceed.
Chair’s Ruling: Complaint No Grounds to Proceed
To the office of Hon James Shaw, Minister of Climate Change and Associate Minister for the Environment (Biodiversity). 01/03/2023
Dear Minister,